Software Developer - Field Services (Job Req #2025-166)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Who you report to: Manager, Software Development, Switcher Field Services

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. 

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

What the job is all about:

• Design and implement features or fixes in support of customer field issues
• Develop, code, test, and debug system software
• Coordinate with other engineering teams and PV on solutions that provide fast results for customers
• Represent Switcher Engineering to Ross Tech Support
• Occasional travel to customer sites

Who you are:

• Bachelor’s degree in Computer Science, Engineering, related field, or relevant experience
• Proven experience in software engineering
• Proficiency in C++.
• Good understanding of the linux command line utilities.
• Ability to use debugging tools such as GDB.
• Experience using profiling tools such as Valgrind, Wireshark.
• Familiarity with various Linux distributions, such as Yocto, Ubuntu, Buildroot.
• Hands-on experience developing and testing solutions for complex systems
• Excellent communication skills
• Superior customer demeaner
• Self-motivated, high initiative
• Maintain a valid passport and drivers license. Able to travel on short notice. Be able to travel to most countries in the world, but in particular USA and countries in Europe and South America
• Proximity to our Ottawa R&D facility to access our Switcher field services lab as needed
• Understanding and/or prior experience with multimedia frameworks such as gstreamer, ffmpeg is a plus.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.