Product Manager - Streaming Graphics (Job Req #2025-181)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Ross Video is looking for an individual who is focused on the development of streaming graphics workflows with a focus on HTML5 offerings, across both on-premises and cloud-based solutions. This is a role for a creative leader who also maintains a deep, hands-on understanding of technology. The position will be home office based, to support sales opportunities with the sales team.

Who you report to: Director of Graphics Product Management

What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we’ve got an energizing environment here.

What the job is all about:

• Be the subject matter expert on streaming graphics platforms and workflows for Ross Video and the motion graphics portfolio
• Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends
• Lead cross-disciplinary teams in on-line and in-person meeting situations
• Work with Director of Graphics Product Management and corporate marketing to define the product messaging, value propositions, website, and other collateral to promote Ross Video’s streaming graphics solution(s)
• Ensure technical accuracy of promotional literature, catalogs, website, product user guide documentation and other customer-facing content
• Act as a liaison with other Ross Video product lines and OEM partners in collaboration with the Director of Graphics Product Management and the Technical Product Manager, to define and promote software/hardware cross-team pollination
• Help maintain and support the demo content and systems for customer-facing demos using on premises and cloud-based instances of the product
• Champion internal training for Tech Support, DTE, PV, and Manufacturing
• Collaborate with the Director of Graphics Product Management and the Product Specialist(s) to create video tutorials for training and marketing purposes
• Participate in international, local and regional trade show planning and execution
• Assist high profile customers to develop or maintain complex workflows
• Create regionally focused demo content and write scripts and small software applications to demonstrate functionality of the product line in any region Ross Video actively sells products and solutions
• Assist Regional or Key Account Sales Managers and Business Development Managers with responses to tender documents. Produce workflow and wiring diagrams and participate in key customer demonstrations and proof-of-performance.
• Provide creative and technical guidance for the integration of streaming graphics platform and existing XPression platforms and software tools

Who you are:

• Extensive streaming solutions experience, including public and private cloud hosted workflows
• A solid understanding or public cloud systems and configurations
• Background in Software as a Service (SaaS) business models
• Broadcast and / or live sports / esports design and playout graphics experience
• Understanding of SaaS, subscription, and perpetual licensing sales models
• Able to effectively discuss Amazon Web Services models for Cloud deployment
• Knowledge of graphic design and graphics production workflows
• Ability to define and communicate value propositions for the product line to a variety of customers and disciplines within the customer organization
• Extensive HTML5 design and development background
• Basic computer programming experience desired
• Knowledge of Salesforce required
• History of working in JIRA, Confluence, Aha!, and Trello is beneficial 
• 5+ years of experience with broadcast equipment in pre- or post-sales environments
• Experience in selling and marketing broadcast equipment and/or workflows preferred
• Able to take complex technical details and convey the information to others in an easy-to-understand manner
• Knowledge of broadcast graphics systems & IT workflows
• Background in programming, scripting, and databases is favored
• Active Passport with the ability to travel across the Americas, Europe, Africa, the Middle East, Oceania and Asia, as needed
• Post-secondary degree or trade school diploma
• Background in technical training is a plus
• Ability to work with asset management systems is a plus
• Proficient in Microsoft Word/Excel/PowerPoint/Visio, WordPress, and Adobe Creative Cloud software is expected
• Excellent written and verbal communication skills
• Organized and very detail orientated
• Self-starter and quick learner with the ability to work under minimal supervision
• Able to work co-operatively with and across all company departments
• Valid driver’s license
• Willing to travel up to 50% of the time

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.